Help & Frequently Asked Questions

Why does the site look different on my phone or iPad?

The Today Tonight website is designed to work on multiple devices. All devices have different screen resolutions, and processing capability. We've designed the site to adapt dynamically to your device, to give you the best performance possible. If viewing the site on a PC, you get all the bells and whistles. Newer iPads' deliver pretty much the same performance. Smart phones vary between every model, but you can be sure you are getting the best possible experience, on your device.

The website is blurry on my PC, why?

That means you have your computer monitor resolution set very low. As the site dynamically adapts to the available resolution, it will trim down to match your screen, but your monitor is "up-scaling" to fill the screen. Best bet is to make sure your resolution is set to at least 1280x1024. On a windows PC, just right click on the desktop, and select Screen Resolution, and change it accordingly.

Why do the videos play automatically?

To deliver you the best interactive experience, the videos play immediately, once loaded. You can simply stop them by clicking the pause button, or on smart devices with touch screens, just tap on the video and it will stop. Generally the text for a story will be a transcript of the video.

Yes you can. At the bottom of the banner, on the right hand side, is a search field. Just type into the white box what you are looking for, select a category (if you like, you don't have to) and click the search button. A list of stories will be displayed underneath, with a brief summary, and a link to open the story page.

Can I suggest a story?

Of course. We love South Australians to bring us stories about what matters to them. It's what makes Today Tonight Adelaide the number one current affairs program. If you have an issue that you think would make a good story, or impact on other South Aussies, just head on over to the SUGGEST tab, and fill in the form. These emails go straight to the editorial team, who review the suggestions, and will contact you, if they think your story is worth telling. If you don't hear back immediately, don't be disheartened. Some stories need to be told right away, while others are not urgent. There is only room for a few stories every night, so competition is fierce. Fear not though. If it's an issue that really matters, you will hear from us.

How can I add a comment?

The comments engine on the Today Tonight site is entwined with facebook. What does this mean? Well, firstly, you need a facebook account to comment. Most people have them now, but if you don't, just head on over to facebook.com, and set one up. You don't have to divulge your personal details to anyone if you don't want to. Just go through the privacy settings, and keep yourself safe. One you have a facebook account, or if you already have a facebook account, you can select the Log in with facebook button. A dialog box will come up asking you to give todaytonightadelaide permission to post on your wall, and post to your friends. You must click OK to be able to comment on the website. Essentially, what this means is your comments will be posted on the today tonight facebook page, on the today tonight website, and it may enter your news feed, that you have commented on a story, sharing it with your friends.

When I post a comment nothing happens?

Sometimes, as you can imagine, the Today Tonight website is very busy, and facebook even more so. Therefore, it can take a couple of seconds for your comment to post to facebook, then come back remotely, and possibly longer of you are on a mobile device. If after some time, your comment is still not showing up, just refresh the page, and it should appear.

Why are you using facebook for comments?

Facebook is a great way to grow a community. Today Tonight Adelaide is SA based and has been for over 10 years, and we are proud of it. We think the free exchange of ideas and opinions can only be a good thing for South Australians, and the best way to do that, is to use a social media engine. We know not everyone watches Today Tonight, and we know not everyone visits the Today Tonight website. What we do know is South Australians are people with passions, dislikes, issues and stories, and we want you to share, and facebook is a great way to do that. Linking our site to facebook makes the sharing easier.

My comment has been removed. Why?

The comments are moderated, and comments that do not adhere to the Seven Network terms and conditions will be removed. As a guide, if you wouldn't put it in a letter, and post it to a newspaper with your own name on it, don't post it on the web. You can access the terms and conditions at the bottom of the webpage. Keep it clean, leave the racism at home, and don't slander anybody, and you should be fine.

How can I contact you?

Easy. You can go to the CONTACT US tab, at the top of the screen, and fill in the form. This sends us an email. Alternatively, you can give us a call on the numbers listed, or send us "snail mail" to the address provided.

Can I contact a team member directly?

If you go to the team page, you can view the profile of Today Tonight team members, and there is a contact form, if you would like to send them an email. As you can imagine, we get a lot of emails here at Today Tonight, so not every email will be responded to. The mailboxes are also moderated, and inappropriate and abusive emails will not be passed on to the team.

How do the competitions work?

Generally, the rules of the competitions are as follows. You can only enter once. You must provide your Name and Address, and a contact phone number. Some competitions will require proof of age or identity, before prize collection.

By entering any competition on the Today Tonight Website, you are agreeing to the following terms and conditions of entry.

From time to time, competitions will have a unique set of Terms & Conditions. These will overrule the following conditions, and will be accessible from the competition page, when used.

1 STANDARD TERMS 1.1 Information on how to enter forms parts of the terms and conditions of entry.

2 WHO CAN ENTER 2.1 Subject to term 2.2, entry is open to all residents of South Australia. 2.2 Employees of The Seven Network and their associated agencies and companies are not eligible to enter and neither are the immediate members of such an employee’s family.

3 HOW TO ENTER 3.1 The Competition opening and closing dates are stated on the website, with the competition details. 3.2 In order to enter, entrants must visit the todaytonightadelaide.com.au, and fill in all the mandatory details of the online entry form. Entrants must answer the question "In 25 words or less, why do you believe you should win?" 3.3 Entrants may enter the competition only once. 3.4 Entries must be received prior to stated closing date, as displayed in 3.1 3.5 Entrants under the age of 13 must obtain the prior permission of a parent or guardian over the age of 18 to enter.

4 HOW TO WIN 4.1 Prize winners will be selected from the entries received before the closing date & time. The best and most creative answer will be judged by a panel nominated by Today Tonight Adelaide. 4.2 The winning entrants will be notified by telephone &/or email and given instructions on how to claim their prize. Winner/winners will be posted on the competition website. 4.4 The Promoter’s decision is final and the Promoter will not enter into any correspondence regarding the result.

5 PRIZES 5.1 Prizes are stated on the competition website. 5.2 Prizes cannot be transferred or redeemed for cash.

6 NO LIABILITY 6.1 In the case of the intervention of any outside act, agent or event which prevents or significantly hinders the Promoter’s ability to proceed with the competition on the date and in the manner described in these terms and conditions, including but not limited to the vandalism, power failures, computer system failures, tempests, natural disasters, acts of God, civil unrest, strike, war, act of terrorism, the Promoter may in its absolute discretion cancel the competition and recommence it from the start on the same conditions. 6.2 The Seven Network & affiliates and their associated agencies and companies will take no responsibility for prizes damaged in transit. 6.3 The Seven Network & affiliates and their associated agencies and companies will not be liable for any misadventure, accident, injury, loss or claim that may occur: a) during the draw; b) whilst undertaking any travel connected with their entry into the draw; or c) in the participation in any prize; d) as a consequence of late, lost or misdirected mail; e) due to the publishing of Winners Name online. f) due to any circumstances beyond the Promoter’s reasonable control.

7 PROMOTER’S DETAILS 7.1 The Promoter of the Competition is The Seven Network (ACN 052 826 789) 40 Port Rd, HINDMARSH, SA, 5007.

8 PRIVACY 8.1 The Seven Network is collecting the entrant’s personal information (such as the entrant’s name, age, and contact details) for the purpose of conduction of the Competition, notifying the Winner, and for direct marketing purposes, by The Seven Network and their associated agencies. The entrant’s personal information will not be sold on to other parties. 8.2 By entering this competition, you agree to receive materials, in the form of email newsletters, special offers, and promotions, from The Seven Network and their associated parties. Any correspondence from The Seven Network and their associated parties will comply with the standard "opt out" clause.