If bad luck comes in threes
It's pensioner Annie Palfrey's unlucky day
Imagine your fridge breaking down....at the same time as a washing machine and an air conditioner
All thanks to thirty year industry veteran, Joe Perone...who's sabotaged her whitegoods
And any tradie worth his salt should be able to get it fixed in no time....and charge little more than the callout fee
We manage to get a wild range of prices from a dozen licenced repairers, that leave Annie asking ..
First up, the air conditioned .. Rendered useless when Joe simply turns a valve to shut off the gas.
Not so simple to diagnose for our qualified tradies
“It's definitely got no gas in it. Unfortunately she's cactus.” Said dodgy tradie
So's her purse, if she follows his advice
“You could waste the price of a new unit trying to repair it. You'd be looking at three grand.” Said Joe Perone
And then .. Adding insult to injury .. An illegal addition to his call out fee if Annie pays up front.
“It'll be one twenty. If you’re paying cash, it'll be one thirty two.” Said Joe Perone
“Why more for cash? GST.” Said Anne and Dodgy Tradie
Any extra is hard to cop .. For anyone struggling on a pension. The next tradie won't provide much relief.
Regassing.. Is no cheaper
Their call out fee is $130 .. And Annie gets this assurance.
It certainly didn't cost less .. A couple of days later this invoice arrives .. And it's almost $70 Higher.
New tradie .. Same story .. Except this bloke kept Annie waiting two hours.
Despite fifteen years working on split system air conditioners, he's missed the closed valve.
But it looks like we've found the culprits
He slinks off ... Leaving Annie without an air-conditioner and in the dark
The washing machines next in line, the water flow blocked by Joe using a plastic seal, from a laundry bottle
But it's enough to confound this repairer.
25 minutes later .. He finds the plastic seal but mistakes it for something else.
After more confusion ..
And after more thought .. He discovers "that" filter's.. A plastic seal.
This tradesman came to look at both annie's washer and fridge.
The company advertises a senior's discount but there's a catch ..
Finally to the fridge with a loose wire and an element on the fritz.
Nearly 3 years ago, same fault, had this 54 year industry veteran cutting the gas line
Highly illegal and facing tens of thousands of dollars in fines, he was investigated by the refrigeration council
It looks like he's learnt his lesson
“First priority is to remove the gas out of it. That's a hundred and seventy five thousand fine, if you don't.” Said Dodgy Tradie
He quotes $177 to fix the problem .. When Annie baulks .. His attitude changes.
A second tradie .. Came .. Saw and quoted .. A very precise $346.80.
While this very polite and prompt professional quoted .. Three to 400 dollars.-
To pay what's fair, is the trick .. Joe has this advice
“If you haven't been told of something then don't pay it. You can always refuse to pay and then gotta justify why you should be paying the extra.” Said Joe
As for Annie ... She's thankful all systems are back to normal..